Thanks for chekcing in and welcome to our new website! This is just the start and we will have more for you to choose from soon...

Returns, refunds and repairs

We love a happy Spice Lily customer so we will work with you to ensure a positive outcome for all.


  • To be eligible for an exchange the jewellery item must be unworn pieces and in the same condition as you received it 
  • Please choose earrings carefully, although we try to be as flexible as possible due to health regulations we are unable to refund earrings.
  • We do not exchange sale items.
  • Please present us with proof of purchase or we will have records of on-line orders
  • Items must be returned within 7 days of purchasing


  • We hope you love your spice lily pieces but if you are unhappy with your product and wish to send it back we will issue you a credit as unfortunately we do not offer refunds.  


If your Spice Lily piece is genuinely faulty then please email Heidi at  We will be happy to help!